Copa Airlines is a leading Latin American airline and was ranked the most punctual airline in the world in 2018. In this client testimonial, Julio Toro Silva, Vice President, and Chief Information Officer, Copa Airlines shares his thoughts about the key challenges facing his industry, namely, stiff competition, managing the digital workforce and empowering their customers with digital tools. He also dwells on his role as the CIO in this digital age and drills down into how Infosys has been helping them build new capabilities and bring agility to all their IT infrastructure.
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